Hockey coaching software: frequently asked questions
Answers to the questions coaches, parents and associations ask. Can't find yours? Write to us.
Getting started
What is muleky?
muleky is software for hockey coaches: animated drills, practice plans, player evaluations, lineups, shot tracking, calendar, parent portal and Coach Nova, an AI assistant coach specialized in hockey. It is built in Quebec and available in French, English and Spanish.
Which age categories is it for?
From U7 to U18, from house league to AAA. muleky drills show their target categories, and Coach Nova takes your players' age into account.
How do I get started?
Create your account: the 30-day Pro trial starts right away, no credit card required. Create your team, import your players, then plan your first practice. The dashboard guides you step by step.
Do I need to install an app?
No. muleky works in the browser on your computer, tablet and phone. Ice mode and shot tracking are designed for the phone.
How do I import my players?
From a CSV file (exported from Excel or Google Sheets) or a screenshot of your team roster. You check the list before importing; adult staff are not created as players.
Features
Which drills are included?
The 415 animated drills (U7 to U18), a built-in drill bank and drills shared by the community. You can also draw your own. See the drills.
Can I print my practices and lineups?
Yes: a practice's ice sheet, a game's bench sheet and scorekeeper sheet, the shot map and documents can all be printed or saved as PDF.
Can I track my team's attendance in muleky?
Yes. muleky imports your association's schedule; for every practice and every game, you mark each player present or absent, and parents confirm yes, no or maybe from the parent portal (activities in the next 14 days). Absent players are suggested for removal from the lineup. Team messaging and automatic reminders are not available yet.
Which game stats can I track?
With shot tracking from the bench: shots and quality scoring chances for and against by period, shot map, save percentage, power play and penalty kill. You can also import a screenshot of your game stats (TPE). See games and shots.
Where does video analysis stand?
It is in beta: video upload, player detection and jersey number recognition for the coach to confirm. It does not produce automatic stats yet; shot tracking remains the reliable way to follow a game. The video analysis console is in active development: we are aiming for a production release by the end of 2026.
Coach Nova and AI tokens
What is a token?
The currency for features that have a real cost: AI and video analysis. Each request is billed for the work actually done, and nothing is charged if nothing is delivered. Every plan adds tokens each month, and permanent packs can be bought as needed. See pricing.
How much does a Coach Nova action cost?
There is no fixed price per command: each action is billed for the work actually done, at the processing cost, margin included. AI features are marked ✨ and the cost appears afterwards in your history. Nothing is charged if nothing is delivered.
What happens if I run out of tokens?
muleky tells you before launching the action, and nothing is charged. You wait for next month's tokens or buy a pack. Everything that doesn't use AI (drills, practices, evaluations, lineups, shot tracking, calendar) stays available.
Does Coach Nova replace the coach?
No. Coach Nova suggests, drafts and answers; you review and you decide. It is not a doctor and makes no return-to-play decisions.
Which sources does Coach Nova use?
A knowledge base managed by muleky, made of open sources whose licences allow reuse and of original hockey content. The full list is published on the Coach Nova sources page.
Parents, privacy and Quebec's Law 25
What do parents see in the portal?
What the coach chooses to share about their child: strengths, next steps, tips to help at home, upcoming meetings. They can write to the coach. The coach's private notes are never shown.
Is the parent portal secure?
Yes. Each parent gets a personal link and confirms their email with a 6-digit code on their first visit from a device. The coach can remove access at any time.
How does muleky comply with Quebec's Law 25?
Players' information, most of them minors, is used only to provide the service. We sell no data and run no advertising. A parent can request access to, correction of or deletion of their child's information. Everything is explained in our privacy policy.
Who must obtain parental consent?
The coach or the organization, who enters the players' information and remains the families' point of contact. For a player under 14, consent must come from the person with parental authority. Details are in the privacy policy.
Is players' data used to train the AI?
No. The excerpts needed for a request are sent to our AI provider to produce the answer, and are not used to train its models.
Are the players in the screenshots real children?
No. The screenshots on this site show a fictional team, the Bouviers de St-Bouvier: the players, the parents and all the data are made up. No real minors appear.
Organizations and assistant coaches
Can I share my team with my assistants?
Yes. Paid plans include seats: each assistant gets a role on your teams, read-only or edit. See assistants and organizations.
I'm an assistant on another team. Do I need a second account?
No. The same account can run its own teams and hold a seat on another coach's team.
Do you have an offer for associations?
Yes. The Organization account brings together divisions, teams and coaches, with an overview for the technical director. The offer is put together with our team: write to us.
Account and payment
What happens at the end of the trial?
The trial ends on its own, at no cost, since no card is required. Your account moves to the more limited Free plan, and you choose a paid plan whenever you want.
How does payment work?
By card, through Stripe. muleky never sees or stores your card number. Plans are billed monthly.
Can I cancel at any time?
Yes, from “Mon forfait” (My plan). Paid access remains until the end of the current period. Details are in the terms of use.
Your next practice starts here
Create your account, add your team and plan your first practice today. 30-day Pro trial, no credit card required.
30-day Pro trial, no credit card required